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FAQ

How do I know I am getting someone good?

All our artists and stylists are trained in their field and have been hand picked by Tallora.

How do I make a booking?

You can either pay a $60 tentative deposit and book in a trial. This $60 is redeemable on your trial and holds your date until your trial, then if you are happy with the trial and want to secure the date, we will arrange your 40% deposit.

How do I pay?

We offer direct transfer, or cash options. We do not have eftpos fascilities at this stage.

What if I need to change dates, or cancel?

We understand life happens and things may change, so we try to be as flexible as possible. If you need to change the date, we just transfer all your details and payments to the new date. If your stylists are not available on the new date, we will work to arrange new stylists for you.  If you need to cancel, we have refund policies in place.  Cancellations before 6 months of the wedding date are entitled to a refund of 80% of their deposit. Cancellations after 6 months and before 3 months are entitled to a refund of 40% of their deposit. Any cancellations made within 3 months of the wedding date are not entitled to a deposit refund. Cancellation within 2 weeks of the wedding date are not entitled to any refund.

What if my artist is sick on the day of my booking?

This is where the power of having a team is a benefit. Life happens, so if your artist is unable to fulfill her requirement, we will make sure you have a replacement artist.

Do I need to have any products with me?

We come prepared with everything we need to make you look amazing. All you need to do is have a clean and moisturized face for makeup application, and wash your hair the day before, so it is dry and with no product for hair styling. If your hair gets really oily looking, really fast, wash your hair that morning. If your hair is ultra curly/frizzy/ringlets, you may want to straighten it before hand, but consult your stylist first.

What do I do about touchups throughout the day?

You have 2 options; We do recommend that you bring a touch up lippy and possibly face powder compact for touch ups during the event. If you already have products that you like, bring them along. OR at your trial, you can order any products that you like, so you have the exact same colors. Lip products range from $15-$30, Foundations from $20-$60 and Powders from $20-$60.

When should I have a trial/book in?

Any time you are ready really. The sooner you can lock in your artist, the more peace of mind you have. Wedding season is Sept thru Nov and Jan thru April, these months are popular, so if your wedding is in any one of these months, book early so you don’t miss out.

Do you do mothers of the bride and groom?

If you have a face and hair, then yes we do.

Is there a minimum person limit?

No, we are happy to do one person, or multiple. No job is too small.

Can you do hair extensions?

We can work with extensions and apply the temporary clip ins, although we do not supply them and we do not supply or apply the permanent hair extensions. Best to organize those with your hairdresser first.

How do I prepare for a spray tan?

Have a shower the night before your tan, exfoliate and moisturize. Then the morning of your tan, have another shower, but do NOT moisturize or use deodorant. Wear loose-ish clothing. Wait the adequate amount of time before showering again, then moisturize. Perfect tan.

Should I get a facial?

If you try a new facial with new products, do a trial 2 months before, in case you react, or if it is a deep cleansing facial, then you have time for your skin to recover.

How far is too far for you to travel?

Nowhere that we are aware of so far. We have travelled as far as Victor Harbour, to Port Augusta, to Sydney, to Brisbane, to Vancouver and LA.

Can I book in for just makeup if I already have my hairdressing doing my hair?

Of course you can. We don’t mind at all.

Can I get you to use my own makeup?

Depends if your makeup is pan-chromatic and suitable for photography. Most commercial lines are not suitable and you run the risk of looking pasty, patchy or flat in your photos and we want you to look amazing.

Are your brands tested on animals?

Definitely not, as far as we know. We love our animals and try to ensure to the best of our ability to never use any products that test on animals or use animal by-products. No emu oil here!

What time should hair and makeup start/finish on the day?

That can depend on you, your photographer and how long it takes you to get to your ceremony location. We can start as early as you need us to. As a guide, we suggest around 1.5-2hrs before your ceremony time.